Shipping policy

Shipping Policy

Foxy Climbing Holds

A brand of Forged Equipment Ltd

Order Processing

All orders are processed within 1–3 business days (excluding weekends and UK public holidays).

Orders are dispatched from the United Kingdom.

During peak periods or product launches, processing times may be slightly longer. Any significant delays will be communicated by email.

Shipping Destinations

We currently ship:

Within the United Kingdom
Internationally to selected countries

If your country is not available at checkout, please contact us before ordering.

Shipping Costs

Shipping costs are calculated at checkout based on:

Order weight and size
Shipping destination
Selected shipping service

All prices are shown in GBP unless stated otherwise.

Delivery Estimates

Estimated delivery times are provided at checkout and are guidelines only, not guarantees.

Delays may occur due to customs processing, carrier issues, or factors outside our control.

International Orders – Duties & Taxes

For orders shipped outside the United Kingdom:

Customs duties, import taxes, VAT, and any additional fees are the responsibility of the customer
These charges are not included in the product price or shipping cost
Foxy Climbing Holds / Forged Equipment Ltd has no control over these charges and cannot predict their amount

Failure to pay customs charges may result in delays, returns, or destruction of the parcel. Any costs incurred as a result may be deducted from any refund issued.

Lost, Delayed, or Damaged Parcels

Once an order has been dispatched: